An Indian salon has been ordered to pay more than $271,000 in damages to a model for a botched haircut.
The model said that the botched haircut caused a “severe mental breakdown”.
Aashna Roy went to the salon at New Delhi hotel in 2018 and asked the staff to trim a conservative four inches from her tips.
The news was confirmed by a judgement by the city’s consumer court.
The consumer court said:
However, to the utter shock and surprise of the complainant, the hairdresser chopped off her entire hair leaving only 4 inches from the top and barely touching her shoulder.
The court said that Roy had already established a career, where she was working as a model for advertisements for hair products.
The botched haircut led to severe mental breakdown and trauma.
The ruling by the National Consumer Disputes Redressal Commission said:
There is no doubt that the women are very cautious and careful with regard to their hair. They spend a handsome amount on keeping the hair in good condition. They are also emotionally attached with their hairs. She lost her expected assignments and suffered a huge loss which completely changed her lifestyle and shattered her dream to be a top model.
The court have told the salon to pay 20 million rupees, which is around $270,000, to the woman within 8 weeks.
The salon can also appeal the verdict.
